i-gasp endeavors to provide the very best service to our clients every time. If for any reason you need to make a return, please take note of these two categories below before purchase:
RETURNS POLICY :
ORDERED FOR YOU
Most of the brands retailed on our site are done on a special order basis. Orders placed with us are specially shipped to Nigeria from our partners in Europe and America. Due to the cost and Logistics involved in processing these orders, we CAN NOT process refunds if a customer changes their mind. If however, we have delivered an item that is different from that ordered by the customer we bear any cost and offer replacement or full money refunds. Ours is a bespoke service and we offer the same prices advertised in shops and online in Europe.
ORDERED FROM STOCK
Some products are stocked at our office in Lagos. If you have purchased from these stock then you can receive a full money refund less cost of shipping if for any reason these goods are not to your satisfaction. Goods must be returned within seven days of purchase and in good resalable condition (not worn and in the correct packaging). If in doubt or need further clarification before making a purchase, email [email protected] or call 08165939534 | 08182556919.